Privacy Policy

Last Updated: July 18, 2026

Welcome to My Hostel App ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using the My Hostel App.

By using this application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• Account Information: We may collect your name, mobile number, email address, login credentials, and user role (Owner, Warden, Manager, Accountant, or Staff) for authentication and account management.
• Student Information: We store student details including admission information, guardian details, emergency contacts, room allocation, bed allocation, identity details, fee information, and hostel records.
• Hostel Information: The application stores hostel details including buildings, floors, rooms, beds, occupancy status, fee structures, financial years, and branch information required for hostel administration.
• Attendance & Visitor Records: The application maintains student attendance, visitor entries, leave requests, complaints, maintenance records, and gate pass information for operational purposes.
• Payment Information: We store fee payment records, due amounts, online payment status, transaction details, and billing history to manage hostel fee collections.
• Device & Usage Data: We may collect device information such as device model, operating system, application version, IP address, and usage statistics to improve performance and security.
• Images & Documents: The application may store student photographs, identity proof documents, profile pictures, hostel images, and other documents uploaded by authorized users.

We do not intentionally collect sensitive personal information unless it is required for hostel administration or required by applicable law.

2. How We Use Your Information

We use the collected information to:

• Manage hostel admissions and student registrations.
• Allocate and manage hostel rooms and beds.
• Generate and manage student fee dues.
• Record fee payments and billing history.
• Maintain attendance and visitor records.
• Handle leave requests and student complaints.
• Provide notifications and important hostel updates.
• Improve application performance and user experience.
• Maintain system security and prevent unauthorized access.
• Provide customer support and technical assistance.

We do not sell, trade, or rent your personal information to third parties for advertising or marketing purposes.

3. Hostel Operations & Data Management

My Hostel App stores operational records necessary for managing hostel activities including room occupancy, bed allocation, student movements, fee collection, payment history, attendance, visitor management, complaints, maintenance requests, and hostel administration.

These records help hostel owners and administrators efficiently manage daily operations and provide better services to residents.

4. Data Storage & Security

We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no internet-based service or electronic storage system can guarantee complete security.

5. Third-Party Services

The application may use trusted third-party services including:

• Google Play Services
• Firebase Cloud Messaging (Push Notifications)
• Firebase Analytics
• Crash Reporting Services
• Online Payment Gateway Providers
• Cloud Storage Services (where applicable)

These third-party providers may collect certain information according to their own privacy policies.

6. Data Sharing

We do not sell your personal information. Information may be shared only in the following situations:

• With authorized hostel administrators.
• When required by law or government authorities.
• To process online payments through payment gateway providers.
• To protect our legal rights and prevent fraud or misuse.

7. Children's Privacy

My Hostel App is intended for hostel owners, administrators, staff members, students, and authorized users. We do not knowingly collect personal information from children under 13 years of age.

8. Your Rights

You have the right to:

• Access your personal information.
• Request correction of incorrect information.
• Request deletion of your account where applicable.
• Stop using the application at any time.
• Manage application permissions through your device settings.
• Contact us regarding any privacy-related concerns.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the application after updates indicates your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us.

Application Name: My Hostel App
Email: info@myhostelapp.com