Privacy Policy

Last updated: June 8, 2026

Welcome to Smart KOT (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use the Smart KOT application.

By using our application, you agree to the practices described in this policy.

1. Information We Collect

• Account Information: We may collect your name, email address, mobile number, and login credentials for account creation and authentication.
• Restaurant & Order Data: The application stores restaurant details, table information, Kitchen Order Tickets (KOT), menu items, billing information, and order activity required for restaurant operations.
• Device & Usage Data: We may collect device type, operating system, IP address, app version, and app usage statistics to improve performance and security.
• Images & Media: The application may display restaurant logos, menu images, QR codes, and UI-related graphics.

We do not intentionally collect sensitive personal information unless required for operational purposes.

2. How We Use Your Information

We use the collected information to:

• Manage restaurant and KOT operations
• Process orders and billing activities
• Improve app performance and user experience
• Maintain application security and prevent misuse
• Provide customer support and important notifications

We do not sell or rent your personal information to third parties for marketing purposes.

3. QR Ordering & Session Data

Smart KOT may use QR-based ordering systems for restaurants. When customers scan a QR code, temporary session data, order information, and customer identifiers may be stored to manage ongoing orders and improve ordering experience.

4. Data Storage & Security

We implement reasonable industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.

While we strive to keep all information secure, no online platform can guarantee complete security.

5. Third-Party Services

The application may use third-party services such as:

• Google Play Services
• Firebase Notifications
• Analytics & Crash Reporting Tools
• Payment Gateway Providers

These services may collect information according to their own privacy policies.

6. Children’s Privacy

Smart KOT is intended for restaurant businesses and general users. We do not knowingly collect personal information from children under 13 years of age.

7. Your Rights & Choices

You may:

• Request updates or deletion of account information
• Stop using the application at any time
• Disable permissions through device settings
• Contact us regarding privacy-related concerns

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Application Name: Smart KOT
Email: info@smartkot.com